Privacy Policy

The information you provide during registration is used only to provide you personalized services. Account information that you supply will only be used to process requested transactions or to contact you regarding a particular transaction. We may use purchasing information to generate aggregate reports to help determine how to improve our customers' experience. This data is anonymous and for internal purposes only. We will not disclose customer information to any outside organizations without prior consent of the customer, but may disclose user information to government and/or third parties if there is reason to believe the user is violating the terms and conditions of our company, or where otherwise required by law or by legal process.

The following may have access to the information collected on this site: Ourselves and our agents acting on our behalf who are contractually bound to keep individual and identifying information confidential. Delivery services may only use supplied information for completing your delivery.
We may also use your contact information to contact you about new products, features or special promotions. We also collect simple user information by using data-tracking software to track what areas of the site are visited most frequently. This gives us valuable information about those items in which our customers are most interested so we can try to provide a better shopping experience.

We use cookies to provide you with the best possible shopping experience. We collect information for the following purposes:

  • The information is used to identify you while you shop, so that we can keep the items you have chosen in a shopping cart.
  • Data collected may be used to help us determine what additional features would be of benefit to you on this site. 
  • We may tailor the site experience specifically to you based on your current and past activities, which may include offering you products similar to those previously purchased or purchased by others. 
  • We may use information about you to tailor the site experience of another user that is similar to you, but without disclosing your identity or specific private information. 
  • We may use the contact information to contact you by postal mail or email to market products or services unless you specifically request otherwise. 
Lavender Brown uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.